Sep 27, 2019
1) Have you shared observations based on facts or feelings? (Stick to facts that are not arguable)
2)Have you been able to articulate the impact of the associate's 1) Have you shared observations based on facts or feelings? (Stick to facts, keep the conversation objective and not subjective)
2)Have you been able to articulate the impact of the associate's actions?
3)Are you able to make the associate feel interested/excited about changing their behaviour (what's in it for them) and 4) are you empowering them to make the change? Provide skills/training if required? #feedback #manager #difficultconversations #communicationskills
#beobjective #leadership #leadershiptraining #leadershipgoals #businessmanagers #bestpractices #getgood #improving